When used judiciously to promote healthy identity formation and development or to facilitate human communications, the Internet can be a boon for society. However, the Internet has quickly become an emblem of deep-rooted social problems related to the disintegration of traditional communities. Instead of serving as an ideal substitute for social isolation, the Internet has exacerbated alienation. Addiction to the Internet is flourishing among youth all around the world from Taiwan to the Netherlands. Anxiety, loneliness, and depression are unfortunate by-products of the new media.
Because the Internet has enabled remote call centers and telecommuting, the workplace has been remarkably transformed. It seems as if the Internet creates more opportunities for social integration such as by connecting people and coworkers with one another in spite of geographic obstacles. The ability to communicate long-distance at virtually no cost to the consumer also helps fragmented families reunite in a virtual world. Yet the very fact that globalization has resulted in fragmented communities and families is symbolized by the Internet. Impersonal usernames have taken the place of hugs, kisses, and handshakes. Whether the Internet has united or fragmented the world depends on how the technology will be used in the future. If the Internet can evolve to embrace traditional social values, post-conventional moral reasoning, and social justice, then the new media can transcend its own limitations. The Internet has enabled socially anxious individuals to hide in their homes and avoid contact with the outside world. The new media has allowed those who prefer not to have face-to-face interactions to work and chat without ever seeing another human being. Therefore, the Internet reflects the tendency to become self-absorbed in a society that...
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